NPM causing problems with login at specific website
Posted: 25-Feb-2023 | 10:25AM · 10 Replies · Permalink
I have used Norton Password Manager (NPM) for many years and logged into literally hundreds of websites with it. It is giving me problems when I try to login to a specific site (wpo.bigscoots.com). I am using Microsoft Edge. It fills in the credentials properly, but when I click Login, the credentials disappear. Even if I copy and paste (or manually enter) the credentials, it still does not login (the credentials just disappear). It does not matter if the vault is open or not.
I can login successfully if I use a browser window (InPrivate or Windows Sandbox) which does not have NPM installed. I can also login successfully if I turn off NPM. Both of these solutions are kind of inconvenient.
I did contact Bigscoots and they don't know how to fix it. I also reported it to Norton, but I have not heard anything.
I would appreciate suggestions. Thank you
Re: NPM causing problems with login at specific website
Posted: 18-Mar-2023 | 1:38AM · Permalink
Could you please check the version of the Edge extension in your browser ?
edge://extensions,turn on the Developer mode toggle, and then click the Update button.