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Kudos0

NRnR tool

I am having a problem with the "NRnR" tool having a pop up at start up and wanting to run. This is just recent, within the past week. Coinciding with the timing, I was unable to print from my PC (Windows Vista) or my lap top (Windows 8.1). I finally ran the "NRnR" tool, requiring a total Norton uninstall and the work to bring it back; on both machines. This was the solution, but the pop up still occurs at start up.

Anyone else having similar problems?

Replies

Kudos1 Stats

Re: NRnR tool

Hi TripodMonkey,

Something I posted before hen encountering similar problem:

I had that exact same situation occurring on my Vista Laptop after a failed running of NRnR Tool.  Drove me nuts for a few days.  Looked everywhere to see where it was coming from:

Program and Features - Nope

MSCONFIG > startup - Nope

Checked Users Public Download files etc - Nope

Finally found it in Task Scheduler in the Task Scheduler Library under Norton Remove and Reinstall.  The task was set to begin at every logon.  By selecting the Task (where it shows Name/Status/Trigger etc and then going to the lower portion of the ACTIONS block and selecting Delete, the Block for Norton Remove and Reinstall showed empty.  A reboot and log on confirmed that the task no longer ran on startup.

Hope that is clear and assists you.

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