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Kudos0

"nssstub.exe" error message during log on

blank_page

Lately I installed shockwave player and by accident installed the Norted Security Scan program that came with it. I then later removed it via the "Add/Remove Programs" in the Control Panel. I then restarted my computer and everytime I log on I get this message;

http://img229.imageshack.us/i/50269419.png/

I have serched the internet on how to get rid of this "nssstub.exe" problem but I have not been successfull with any of the methods.

I've used CCleaner, Regcure, Malwearbytes Anti-Malwear and AVG to try and get rid of it. I have also looked in "Schedualed Taks" by going into the control panel and via "Start > All Programs > Accessories > Schedualed Tasks and via  "Start > Run > compmgmt.msc /s". I also searched "My Computer" for all files and folders called "Nssstub.exe" and deleted what was found. I also deleted all folders in " C > Program Files" that were related to Norton and its Products. I restarted my computer and still I get the error message as shown in the link above.

Can anyone help and advise me so that I can get rid of this for good in easy, simple steps.

Nick.

[edit: added to subject for clarity.] 

Message Edited by MikeLee on 07-17-2009 02:37 PM

Replies

Kudos0

Re: "nssstub.exe" error message during log on

blank_page

Lately I installed shockwave player and by accident installed the Norted Security Scan program that came with it. I then later removed it via the "Add/Remove Programs" in the Control Panel. I then restarted my computer and everytime I log on I get this message;

http://img229.imageshack.us/i/50269419.png/

I have serched the internet on how to get rid of this "nssstub.exe" problem but I have not been successfull with any of the methods.

I've used CCleaner, Regcure, Malwearbytes Anti-Malwear and AVG to try and get rid of it. I have also looked in "Schedualed Taks" by going into the control panel and via "Start > All Programs > Accessories > Schedualed Tasks and via  "Start > Run > compmgmt.msc /s". I also searched "My Computer" for all files and folders called "Nssstub.exe" and deleted what was found. I also deleted all folders in " C > Program Files" that were related to Norton and its Products. I restarted my computer and still I get the error message as shown in the link above.

Can anyone help and advise me so that I can get rid of this for good in easy, simple steps.

Nick.

[edit: added to subject for clarity.] 

Message Edited by MikeLee on 07-17-2009 02:37 PM
Kudos0

Re: "nssstub.exe" error message during log on

The first thing I'd do is contact our Customer Support Team at below site:

http://www.symantec.com/norton/support/selectproduct_ts.jsp

If you have already done this and they could not help you remove NSS, please let us know. If this is the case, please provide as many details as possible. Thanks!
Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: "nssstub.exe" error message during log on

I tried the steps you advised me too and I've still had no luck. I downloaded a "Norton Removal Tool" from a list which sounded like the most appropriate to "Norton Secturity Scan" seeing as there is no removal tool aimed specificly at that. I downloaded the "I have a Norton 2009 Product" I ran it and rebooted my computer. I am still recieving the error message upon logging on as shown in the print screen image I provided.

Are there any other steps I can do to to get rid of this message?

Kudos0

Re: "nssstub.exe" error message during log on

Try the CHAT NOW button on this page:

http://www.symantec.com/norton/support/contact/contact.jsp?selected_nav=5&pvid=cs

That will get you in touch with an agent who can help you remove the tool. Thanks!

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: "nssstub.exe" error message during log on

Tony,

Thank you foradvising me to use the chat system. However I did that and I was put in contact with an agent who stated he was not in

expertise in with resolving my issue.  What do you reccomend to me now?

Kudos0

Re: "nssstub.exe" error message during log on

I cant find the edit button for my previous post so I'm sorry for the double post.

Tony,

I managed to use CCleaner and under the "Registry" section in CCleaner managed to find it. I clicked on "Edit and Delete" to try and remove it and I did this manually in the "Registy Editor" . Once I restarted my computer, however it came back and back and everytime I delete it, it keeps coming back. How can I get rid of this forever?

Kudos0

Re: "nssstub.exe" error message during log on

Nick, you don't have any Ghost backup images by any chance?
Kudos0

Re: "nssstub.exe" error message during log on

As I am unsure of what a Ghost Backup Image is, I assume that I don't, no.
Kudos0

Re: "nssstub.exe" error message during log on

That's unfortunate. I find situations like yours the main reason for using Ghost. You are able to roll the OS back to the day before a software incident occurred. Software incidents are much more frequent than hard drive failures.
Kudos0

Re: "nssstub.exe" error message during log on

Ah fair enough. Well I know where the problem is and I can get rid of it, however I think it is automated to come back without my permission. It just getting rid of that autiomation problem then it's gone forever.
Kudos0

Re: "nssstub.exe" error message during log on

Hi NickRadjabi,

 

Delete the NSS RunOnce registry key.

Click Start > Run, type regedit and click OK. Navigate to the following path, check whether there is any entry for NSSstub.exe and delete it.       HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce

 

Also delete the files and folders from Windows temporary folder. Now, click Start > Run, type msconfig and click OK. The System Configuration Utility window appears. Under Startup tab, check whether there is any entry for NSSstub.exe. If found, please uncheck it and click OK. Then restart the computer.

 

Yogesh
Kudos0

Re: "nssstub.exe" error message during log on

I did what you said and I had no luck with it. Below is where I am deleting the file Nsstub from but once I click of the RunOnce folder and go back onto it, it has automatically returned its self there:

http://img233.imageshack.us/i/nss.png/

I also noticed that when using MSCONFIG that there was a blank entry running on startup. Below is a picture to show you what I mean:

http://img210.imageshack.us/i/46243654.png/

Do you think that I should uncheck the blank entry? As I am unsure of what to do as there are no other entries that are running on startup that are related to NSSTUB.exe.

Kudos0

Re: "nssstub.exe" error message during log on

Hi Nickradjabi:

Would you please give this a try.  Run a Hijackthis log for us.  It is a very quick scan and often allows for a quick fix on some things.

http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

You will be able to post the log by using the "add attachments" link just below the orange post button.

Under certain circumstances profanity provides relief denied even to prayer.Mark Twain
Kudos0

Re: "nssstub.exe" error message during log on

I managed to run the Hijack This program. I'll copy and paste the results below:

 Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:18:22, on 10/08/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\M-Audio MobilePre\Install\MPInst.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\sttray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Program Files\OutLoud\CoolKill\CoolKill.exe
C:\Program Files\M-Audio MobilePre\MPTask.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - *{03402f96-3dc7-4285-bc50-9e81fefafe43} - (no file)
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: (no name) - {a868c486-216b-4c2a-8c72-6bf934667fb8} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [IDTSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunOnce: [NSSInstallation] C:\DOCUME~1\Nick\LOCALS~1\Temp\nssstub.exe /runonce
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs"
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
O4 - Global Startup: CoolKill.lnk = C:\Program Files\OutLoud\CoolKill\CoolKill.exe
O4 - Global Startup: M-Audio MobilePre Control Panel Launcher.lnk = C:\Program Files\M-Audio MobilePre\MPTask.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SysProExe.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1236368737636
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\,C:\WINDOWS\system32\vajapohu.dll,C:\WINDOWS\system32\donojawi.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: MobilePre Installer (MobilePreInstallerService) - M-Audio - C:\Program Files\M-Audio MobilePre\Install\MPInst.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\WINDOWS\system32\STacSV.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9812 bytes

I've also attached the file at a .txt

File Attachment: 
Kudos0

Re: "nssstub.exe" error message during log on

Run the Hijackthis Scan, select only the following entries and click Fix:

R3 - URLSearchHook: (no name) - *{03402f96-3dc7-4285-bc50-9e81fefafe43} - (no file)
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {a868c486-216b-4c2a-8c72-6bf934667fb8} - (no file)
O4 - HKLM\..\RunOnce: [NSSInstallation] C:\DOCUME~1\Nick\LOCALS~1\Temp\nssstub.exe /runonce

 

After that delete all files/folders from Windows Temporary folder. Click Start > Run. Type %temp% and click OK. This will open Windows Temporary Folder. Delete all the contents. Restart the computer and check whether the issue persists.

Kudos0

Re: "nssstub.exe" error message during log on

I did as was intructed to but I still get the error message on startup as my first post of the thread shows. Since what I just did, I got two "Blue Screen Of Death" messages on startup and had to reload twice and on the thrid time, I didnt get one.

Kudos0

Re: "nssstub.exe" error message during log on

Hi NickRadjabi,

Sorry for jumping in late on this thread.

Check if you have NSSStub.exe added as a scheduled task. If yes, delete the NSSStub.exe from the scheduled tasks and let us know how it goes.

Note: You can find the "Scheduled Tasks" list in the Control Panel. Please ignore this if you know where to find it.

Thanks,

TomV

Norton Forums Moderator

Symantec Corporation

Kudos0

Re: "nssstub.exe" error message during log on

The only scheduled task that I have is an "AppleSoftwareUpdate". There are no signs of "Nssstub" anywhere except for in the Registry which seems to reinstalling itself back after I delete it.
Kudos0

Re: "nssstub.exe" error message during log on

Make sure that there is no files/folders present in the following folder(especially nssstub.exe):

C:\Documents and Settings\Nick\Local Settings\Temp

Kudos0

Re: "nssstub.exe" error message during log on

I went to the directory and tried to delete all the files and folders by pressing CTRL + A and pressing delete. This got rid of most of them. They are some, however that will not delete. It says "Access is denied, please make sure there is enough disk space... and try again etc" or "Cannot delete file, please close any programs that may be using/running it then try again" or sometihng along those lines.

I tried doing a disk cleanup on my C:// drive and went back to the directory and these files were still there.

Are there any programs that can get rid of these .TMP files?

Kudos0

Re: "nssstub.exe" error message during log on

Restart your computer to Safe Mode, and then try to delete all those remaining files. After that, restart the computer to normal mode and check whether the problem persists.
Kudos0

Re: "nssstub.exe" error message during log on

I started the computer in Safe Mode and went to the directory to delete all the files and folders. I even showed all hidden files and folders and deleted them too. Restarted my computer in normal mode and I still get the same problem on after I log on to my computer as shown in the original post.

What neccessary steps can I take now?

Kudos0

Re: "nssstub.exe" error message during log on

Hi Nick,

 

I suspect that some registry entries for nssstub.exe is left in the computer which is causing this problem. I would suggest you to Backup your entire Registry, then search for any entry of nssstub.exe in the registry and delete all those. Refer to the instructions from this Support Article for backing up the registry. To search for registry keys, in the Registry Editor window, open the Edit menu and select the Find command. In the Find what field, type nssstub.exe and press Enter. From right pane, right-click on the value that contains nssstub.exe and select Delete. You have to do it multiple times to make sure that all those entries are removed.

 

As an alternate way, you can try using CCleaner program or similar registry cleanup program to remove similar left-over entries. Let us know which one worked for you.

 

Yogesh

Kudos0

Re: "nssstub.exe" error message during log on

I backed up my registry and I searched for nsstub.exe and a bunch of results came up. None of these has nsstub.exe in the "name collum" of the registry editor. I closed the registry editor and opened CCleaner and ran the registry section. I cleared all the errors and I found one that contained nsstub.exe and I right clicked on it in CCleaner and clicked "Open in Regedit" And I manually deleted it from the registry editor then cleaered it in CCleaner.

What shall I do now seeing as I know it will automatically install itself back into the Registry Editor..?

Kudos0

Re: "nssstub.exe" error message during log on

Please restart the computer and check whether it is still re-appearing in the registry instead of guessing.
Kudos0

Re: "nssstub.exe" error message during log on

It came back into the registry editor after I restarted my computer.
Kudos0

Re: "nssstub.exe" error message during log on

Hi NickRadjabi,

Could you tell us the version of the Adobe ShockWave player that you are running?

Thanks,

TomV

Norton Forums Moderator

Symantec Corporation

Message Edited by TomV on 08-26-2009 08:12 AM
Kudos0

Re: "nssstub.exe" error message during log on


Adobe Shockwave Player version 11.5 was what got installed onto my machine (no longer installed)

Kudos0

Re: "nssstub.exe" error message during log on

Hi NickRadjabi,

Thank you for the quick response.

Let me loop back with the team and check if they are aware of any issues on NSS shipped with this version of shockwave player.

BTW, can I take it that you don't have any version of Shockwave player installed currently.

Cheers,

TomV

Norton Forums Moderator

Symantec Corporation

Kudos0

Re: "nssstub.exe" error message during log on

That's ok. Yes you are correct. I no longer have any Shockwave Player items installed on my machine.

This thread is closed from further comment. Please visit the forum to start a new thread.