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Kudos0

NU 15 and registry scan

Within the last week, I have been unable to scan my Windows registry.  It runs for a while and then suddenly stops for no good reason I can find.  I'm running Windows 10 and NU 15.  Any help out there ?

Replies

Kudos0

Re: NU 15 and registry scan

NU15 is not compatible with Win10.  Even NU16 hasn't received any updates since Win10 was released and some of us consider it to be reaching the end of its life.

I strongly recommend against registry cleaners anyway, and so does Microsoft.

https://support.microsoft.com/en-us/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities

Windows 10 x64 1903
Kudos0

Re: NU 15 and registry scan

Try updating to Norton Utilities 16. N.U. #15 came out before Windows 10 and there might be a snafu somewhere. Also. I don't know about N.U. 15, but N.U. 16 has a custom mode where you can choose the scan in six, smaller modules of the registry - this will allow you to narrow the problem area down. Also, you can try running Windows Recovery if you have set it up - and it provides the original copy of the registry if it has been corrupted since then. The Recovery takes about an hour and a half, + or -. Then, run the scan again on the restored version of the registry.

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