Kudos0

An odd behavior of the "Edit" feature...

Posted: 27-Jan-2017 | 8:32AM · 8 Replies ·

I have noticed that if I enter a "Kudos" for a message shortly after having saved my own post, the "Edit" button stops the regular 60 minutes clock and starts flashing a "60 seconds" countdown. Upon reaching the 0 count, the button immediately returns to its normal stopped status, effectively reducing the allowable "Edit" time from 1 hour to 1 minute!

It's probably not one "big thing", of course, but besides the possible inconvenience, it shouldn't be hard to fix and, on the other hand, it does look a little unprofessional, to say the least.  

Just a well intentioned remark for the benefit of the interested parties involved...

Thanks.

Replies

Kudos0

Re: An odd behavior of the "Edit" feature...

Posted: 27-Jan-2017 | 12:19PM · Permalink

Thanks. There's an outstanding bug about the edit timer, and that might be related. I appreciate the feedback.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos1 Stats

Re: An odd behavior of the "Edit" feature...

Posted: 30-Jan-2017 | 11:37AM · Permalink

LinYu2:

I have noticed that if I enter a "Kudos" for a message shortly after having saved my own post, the "Edit" button stops the regular 60 minutes clock and starts flashing a "60 seconds" countdown. Upon reaching the 0 count, the button immediately returns to its normal stopped status, effectively reducing the allowable "Edit" time from 1 hour to 1 minute!

Hi LinYu2:

This bug was reported by peterweb back in October 2014 in his thread Edit time cut when I subsccribe to thread.  Refreshing the web page should change your countdown back from seconds to minutes.

Kudos0

Re: An odd behavior of the "Edit" feature...

Posted: 30-Jan-2017 | 12:00PM · Permalink

Hi Imacri,

Thanks for your input. I had also noticed that if I momentarily exit the page, the clock seems to reset to its normal course. Now you add that refreshing the page (which is quite easier than exiting and returning) achieves the same result. That's better than losing the opportunity to add or correct something to the post. Better!... But not good enough. Not when I learn that this goes back to over two years!!!...

And that becomes now the main point. As I had mentioned in the second paragraph of my post, I didn't consider it to be a "big thing"... What makes it now just a "little bigger thing" is the time elapsed since Symantec became aware of the bug.

Kudos0

Re: An odd behavior of the "Edit" feature...

Posted: 30-Jan-2017 | 4:02PM · Permalink

Now you add that refreshing the page (which is quite easier than exiting and returning) achieves the same result

Not sure how you refresh the page without losing the text already entered and we no longer have the Autosave which used to save my bacon regularly.

What I have found if you have started a message in the editor and something goes wrong and stops it responding then using Preview and scrolling down to the open editor to continue fixes it.

Like losing the insert cursor or having it jump back to the beginning of the message and refusing to appear where one wants it.

Hugh
Kudos0

Re: An odd behavior of the "Edit" feature...

Posted: 30-Jan-2017 | 4:38PM · Edited: 30-Jan-2017 | 4:41PM · Permalink

huwyngr:

Not sure how you refresh the page without losing the text already entered and we no longer have the Autosave which used to save my bacon regularly.

Hi huwyngr:

To clarify, I meant that you can refresh the page to reset the countdown after the reply is saved (not while you're composing your reply in the editor).  You don't see the countdown for the time left to edit your post until after the reply (or subsequent edit) is actually submitted.

Kudos0

Re: An odd behavior of the "Edit" feature...

Posted: 31-Jan-2017 | 3:15AM · Permalink

It seems that Hugh is talking about something different from what I meant to describe in my first post. The issue I referred to can only occur after you "Save" your post from the editor to the main thread. And in my particular case, it only happens when I click on the Kudos button right after saving my text from the editor.

This is just my attempt at clarifying any possible misreading of my original entry.

Thanks.

Kudos0

Re: An odd behavior of the "Edit" feature...

Posted: 31-Jan-2017 | 5:29AM · Permalink

LinYu2

Thanks for clarifying -- you are right that I misunderstood what you meant and when you do it.

If all my bio-RAM had been active I would have realized that when you referred to the Edit clock.

Have you run into the disobedient cursor problem I mentioned?

Hugh
Kudos0

Re: An odd behavior of the "Edit" feature...

Posted: 31-Jan-2017 | 6:30AM · Permalink

Hugh says:

If all my bio-RAM had been active I would have realized that when you referred to the Edit clock.

Have you run into the disobedient cursor problem I mentioned?

.

Tell me about it...  And I speak for myself when I add that my warranty has expired quite a while ago...

To answer your question, I think I have encountered my fair share of issues, but no, I still did not encounter that disobedient cursor that seems to have  been bugging you. But it's good you mentioned it. Now, if I happen upon it, I will know it is not picking on me in particular...

Thanks.

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