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Ok and Cancel buttons not working cannot deactivate device admin
Upon opening nortons for my samsung j3 emerge to remove device admin priveledges within the application in order to be an option to remove it in the settings, the ok button and Cancel buttons within the app itself still leave the device admin priveledges left on. This is a horrible nightmare and i feel like my phone is trapped. Tomorrow i will have no other option than a hard reset on my phone. I will do whatever i can to get my family and friends to NOT use any Norton products as i feel your company has imprisoned my phone. I understand about device administrator priveledges and when i open the app to deselect it both the ok button and the cancel (the only other option to click within the app to disable it), still leave the device administrator engaged. With this entact, i am not able to deactivate it within settings as the button is "greyed" out. Thank you for holding my phone hostage