Older version of Norton Secure VPN killing Newer version
Posted: 05-Sep-2022 | 4:20AM · 2 Replies · Permalink
Receintly upgraded to Norton 360 from older version of Norton Internet Securities and Norton Secure VPN. Newer version of Norton Internet Securities runs fine and for a while, the included VPN did as well. Now, the newer version of the VPN will not connect, upon further research found that the older version was back and running. I cannot delete or shut off the older version, it just regenerates when I try to do so.
Any suggestions or solutions would be greatly appreciated.
Windows 7 SP1
Norton 360 for Windows with Norton Secure VPN and Lifelock Premium
Re: Older version of Norton Secure VPN killing Newer version
Posted: 05-Sep-2022 | 11:04AM · Permalink
This issue was resolved with the help of Norton Support. An older version of Norton Secure VPN did not uninstall when I installed Norton 360. The older version, even when it was shut off, was still running, and it did not allow the VPN in Norton 360 to connect.