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Online backup will not activate
I accepted an update to Norton 360 and online backup will not activate on my Windows 7 machine. I have tried all solutions suggested in various posts in this forum - uninstalled and reinstalled, tried to buy more storage, turned off Backup, restarted and then turned on Backup, tried to restore files . . . nothing is working. When I try to buy more storage, I get a message that my online storage is activated and I may now proceed to backup my files online. But still, Online Backup says "Not Activated" on Account Status tab, and the option isn't there among by backup locations. My subscription shows 280+days remaining, and I'm using 78% of my available storage.
This is not an issue on my new Windows 8 laptop (which has nothing on it; I don't desperately need the backup like I do for my desktop).