• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Online Backup won't download at all - webpage unavailable???!

I'm trying to download online backup (5 GB) on a new windows computer (my old one crashed) and it won't download at all, saying that the page is unavailable.   Can someone please fix this, as it appears to be an issue on the Norton site???????

thanks--

Replies

Kudos0

Re: Online Backup won't download at all - webpage unavailable???!

I'm trying to download online backup (5 GB) on a new windows computer (my old one crashed) and it won't download at all, saying that the page is unavailable.   Can someone please fix this, as it appears to be an issue on the Norton site???????

thanks--

Kudos0

Re: Online Backup won't download at all - webpage unavailable???!

nsmyers -

This appears to be working correctly now.  If you're still seeing issues, please PM me your Norton Account email address adn I'll see if there's any reason you may be seeing issues.

This thread is closed from further comment. Please visit the forum to start a new thread.