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Kudos0

Online Family uninstall

I found a thread about removing Norton Online Family.  I followed the instructions to the letter but when I got to the Control Panel I could only find Nortor Security Suite; there was no separate listing for Norton Online Family.  Please help me remove this program.... PLEASE!

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Kudos0

Re: Online Family uninstall

Hi bikerdoc5968,

If you think the Norton Family is still on the PC, please install Norton Family first from the NF website first.  When installing the program, the program checks to see if any existing Norton Family exists, and will remove that first.  After the successful installation,  you should be able to see Norton Family in Control Panel.

If you have any questions, please let us know.

Thanks,

Katie

Thanks Katie

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