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Kudos2 Stats

Opinion: The modern Chrome and the Norton NTB...

I sincerely hope that the Norton Programmers are working on a ID Safe interface for the modern Chrome browser that plays by Google's 3rd party extension rules because the current Chrome NTB "workaround" is unworkable on a daily use basis.  It so adversely interferes with so many websites that it is quickly becoming a characteristically malware-like entity in its own right.  It's obvious that the page-draw interception method is simply not working well enough to consider it a reliable solution to Google's Toolbar lockout.

Perhaps a lesson can be learned by a few moments study of other "more successful" Chromium 3rd party interfacing implementations, such as the excellent solution done by "AdBlock"...

IMHO,

John

Replies

Kudos0

Re: Opinion: The modern Chrome and the Norton NTB...

Just my 2¢, as I play devil's advocate:

I remember the not too distant past when Chrome users complained about Norton not supporting Chrome.  I am now seeing Chrome users complaining about how poorly Norton does support Chrome.  Now my question is, does the ill-support of Chrome tie into the frequent changes made to Chrome (simialr to FF) that make it a problem to support? 

In the past Chrome users (which Norton did not support) had to use  another browser - or forego Norton.  I see those users having the same choice at present.  I am not a Chrome user because I don't need the hassle of trying to use it with Norton, nor do I see any sense in users coming on here frequently complaining about the same problems that Norton is aware of and can not correct quickly enough to keep up with Chrome changes.

So let's say Norton gives up and just as it was in the past, does not support Chrome.   They are dropping support for versions of Firefox with every new offering of Firefox - so is it a far-fetched thought?

In this day and age I have to wonder since Chrome was not supported before, how much larger profits Norton are seeing as a result of supporting Chrome now? Oh, and don't forget, even if there are profits, some of those profits are now being eaten up with trying to keep up with Chrome changes?  Someone has to be asking if it is worth it??

Kudos0

Re: Opinion: The modern Chrome and the Norton NTB...

Just two words...  "Market Share" ...

http://en.wikipedia.org/wiki/Usage_share_of_web_browsers

Kind regards,

John

Kudos0

Re: Opinion: The modern Chrome and the Norton NTB...

I was just on that page considering my reply.  Thanks John.

Additionally, Chromium.org has addressed and closed this issue in response to Chrome user complaints as follows (a protion previously posted):

#54

Apparently it turns out this was related to the switch to our Aura hardware accelerated backend on windows, since Norton was just directly injecting their toolbar via native windows code, not using a supported extension API to put in their toolbar.
 Status: WontFix   Labels: -Needs-Feedback Restrict-AddIssueComment-EditIssue      #57
To emphasize what #54 said. If your 3rd-party product is not using the extensions API to interface with Chrome and instead relying in some internal detail Chrome, your product WILL BE BROKEN at some point and your users will be unhappy.

It also is important to note that these changes are first visible in Chrome canary so 3rd party developers that do Q&A with canary get a 6 week warning of what is going to happen to the stable channel users.

For those who may not know, API is an Application Programming Interface.  (webopedia.com:  ...Third-party software developers also use Web APIs to create software solutions for end-users.)

As I see it, the issue is one that the developers need to (and can) address.  However, I don't know exactly what the problem is, how it is being addressed, or what the schedule is.  I think the worst case, in terms of dev work, would be if the original was hardcoded.  I also don't know what kind of API tweak, if any, might be required on an ongoing basis. 

Otherwise, Norton is great.  It is the handling of the NTB only that is at issue.  I read one professional review/comparison of security suites that used a portion of Norton's product for benchmarking.

Lately the NTB behavior can be variable.  Mostly it is now working for me.  I'll wait until more information comes from Norton to report variances.  My Chrome is now Version 33.0.1750.154 m.

Regards, Charles

Kudos0

Re: Opinion: The modern Chrome and the Norton NTB...


avjohnnie wrote:

Just two words...  "Market Share" ...

http://en.wikipedia.org/wiki/Usage_share_of_web_browsers

Kind regards,

John


Hi John,

I guess it depends what you look at:

http://thenextweb.com/insider/2014/02/01/ie11-passes-ie10-market-share-firefox-slips-bit-chrome-gains-back-share/#!AhMVi

Not that I really care - as I did state I was playing devil's advocate!

Kudos0

Re: Opinion: The modern Chrome and the Norton NTB...


Hi John,

I guess it depends what you look at:

http://thenextweb.com/insider/2014/02/01/ie11-passes-ie10-market-share-firefox-slips-bit-chrome-gains-back-share/#!AhMVi

Not that I really care - as I did state I was playing devil's advocate!


I hope this post is clearer - don;t know what is going on!

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