Our website is flagged as Malicious sources/Malnets
Posted: 11-Mar-2023 | 9:40AM · 4 Replies · Permalink
Dear Norton Community,
We are writing to appeal the malicious flagging of our website https://www.turbotipp.no/2008/200801/ and https://www.turbotipp.no/2008/200802/ by Norton Safe Web. Despite having previously used the Norton Safe Web site dispute process to contest the classification, we received an email stating that the classification had not changed, which we believe to be a mistake.
We strongly believe that this flagging is a false positive and would like to provide additional information to demonstrate that our site is safe and legitimate. Our website is a platform for users to create betting systems for sport and lottery games provided by Norsk Tipping. We take great pride in providing a safe and secure platform for our users to enjoy our services. We do not engage in any activities that are harmful to our users or their devices. We have conducted several tests using Google and VirusTotal, and they all confirm that our site is clean and free of any malware or harmful content.
The strange thing is that the main/root site https://www.turbotipp.no is not flagged, but only certain components of the site are flagged as malicious by Norton Safe Web. We believe that this may be due to a false positive or a technical issue, which we are more than willing to resolve as soon as possible.
We would like to request that Norton Safe Web re-evaluates our website and removes the malicious flagging as soon as possible. This flagging has had a significant negative impact on our business, and we are losing potential customers who are advised not to visit our site. It also affects our relationship with other partners, such as Norsk Tipping.
We assure you that our website is safe, and we have taken all necessary steps to ensure that it remains that way. We would appreciate your prompt attention to this matter and look forward to resolving this issue soon.
Thank you for your understanding.
Re: Our website is flagged as Malicious sources/Malnets
Posted: 13-Mar-2023 | 9:54AM · Edited: 13-Mar-2023 | 10:04AM · Permalink
https://safeweb.norton.com/report/show?url=https://www.turbotipp.no/2008/200801/ = Safe -> Business / Economy
https://safeweb.norton.com/report/show?url=https://www.turbotipp.no/2008/200802/ = Safe -> Business / Economy