I have WIN 7 - Upgraded to N360 - v5.0 now Outlook (Office 2010) will not open. Help some body
if you did a simple overinstall on a previous Norton product version, please try this method:
1. If you use the feature, please backup your Identity Safe data (Settings -> Identity Protection -> Backup)2. Download latest Norton 360 installer:- www.norton.com/n360s_5 Standard with 2GB Online Storage- www.norton.com/n360p_5 Premier with 25GB Online Storage- www.norton.com/n360sne_5 Standard Netbook Edition with 2GB Online Storage- www.norton.com/n360pne_5 Premier Netbook Edition with 25GB Online Storage- for other languages than English please go to the Norton Update Center: www.norton.com/nuc3. Download Norton Removal Tool: www.norton.com/nrt4. Disconnect from internet5. Remove the old Norton 360 version from Start Menu or from Control Panel -> Add or Remove programs6. Reboot7. Run the Norton Removal Tool, reboot (repeat it 2-3 times)8. Install Norton 360 version 5 with the downloaded installer9. Reconnect to the internet10. Activate Norton 360 version 5 with the same key you have for the older version11. Run Live Update until you get no new updates12. Restore your Identity Safe data (Settings ->Identity Protection -> Restore)You can check how the Norton Removal Tool works in this video.Let us know the results.
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