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Kudos0

Outlook (2010) will not work with Norton 360 v5.0

I have WIN 7 - Upgraded to N360 - v5.0 now Outlook (Office 2010) will not open.  Help some body

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Kudos0

Re: Outlook (2010) will not work with Norton 360 v5.0

I have WIN 7 - Upgraded to N360 - v5.0 now Outlook (Office 2010) will not open.  Help some body

Kudos0

Re: Outlook (2010) will not work with Norton 360 v5.0

Hi,

if you did a simple overinstall on a previous Norton product version, please try this method:

1. If you use the feature, please backup your Identity Safe data (Settings -> Identity Protection -> Backup)
2. Download latest Norton 360 installer:
- www.norton.com/n360s_5 Standard with 2GB Online Storage
- www.norton.com/n360p_5 Premier with 25GB Online Storage
- www.norton.com/n360sne_5 Standard Netbook Edition with 2GB Online Storage
- www.norton.com/n360pne_5 Premier Netbook Edition with 25GB Online Storage
- for other languages than English please go to the Norton Update Center: www.norton.com/nuc
3. Download Norton Removal Tool: www.norton.com/nrt
4. Disconnect from internet
5. Remove the old Norton 360 version from Start Menu or from Control Panel -> Add or Remove programs
6. Reboot
7. Run the Norton Removal Tool, reboot (repeat it 2-3 times)
8. Install Norton 360 version 5 with the downloaded installer
9. Reconnect to the internet
10. Activate Norton 360 version 5 with the same key you have for the older version
11. Run Live Update until you get no new updates
12. Restore your Identity Safe data (Settings ->Identity Protection -> Restore)

You can check how the Norton Removal Tool works in this video.


Let us know the results.

Windows 10 Hungarian, Norton Internet Security v22.9.0.71

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