haden Contributor4 Reg: 30-Oct-2012 Posts: 9 Solutions: 0 Kudos: 0 Solved. Kudos0 paid subsctiptions twice in 3 months Posted: 30-Dec-2021 | 8:47AM · 1 Reply · Permalink On 28/10/21 I paid £84.98, and then on 23/12/21 I paid a further £94.89 Can anyone tell me what these payments are for? Labels: Auto Renewal, Norton 360 I have the same question0 Last Comment Replies peterweb Guru Mobile Master Norton Fighter25 Reg: 17-Apr-2008 Posts: 39,985 Solutions: 2,529 Kudos: 6,925 Accepted Solution Kudos0 Re: paid subsctiptions twice in 3 months Posted: 30-Dec-2021 | 9:30AM · Permalink It sounds like you purchased a new product key on 28/10/21 and entered it right away trying to renew your current subscription. And then you had an automatic renewal processed from your original subscription. To get this sorted out you need to contact Norton Support. You can ask for a refund of the second payment. www.norton.com/contactcs This thread is closed from further comment. Please visit the forum to start a new thread.