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Parental contol time countdown doesnt stop when locking workstation
Good day I allow my son x hours a day within a time frame using norton parental controll There are updates (Such as steam) which he starts updates and locks the workstation. The problem is that Norton parental control doesnt always detect this and continues to decrease the amount of time available. We've tried different ways to lock the computer (windows-L, ctrl-atl-del select lock workstation, right click on user icon in start button and select switch user) but nothing consistently works. I'm sure some times that my son is occasionally scamming for time (ie. I swear i locked it dad) but not all the time. I have tested and can sometimes get it to also continue to used time while not locked. This issue causes issues as there is no clear supporting detail as to what actually happened. My son feels he's being robbed of his time when he folllowes the rules and it puts me in the spot of having to try and determine if he should get more time. Has anyone else noticed this issue? Is Norton aware of this? (I think i have reported this in the past) Sincerely Paul