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Kudos0

Parental controls stopped working

Sometime during the past week, the ability to block internet access to devices has stopped working. The firmware recently updated to 237, but I do not know whether this issue started when that happened.  Currently, a device assigned to User that has parental controls configured to block internet access after a specified bedtime maintains access even after that time has passed.  To attempt to fix this, I deleted the User, recreated it, and added the device.  The next day I noticed my child had been accessing the internet after 11pm (using instant messaging on an Apple iPod).  I then Paused internet access for the user, tested the iPod by sending it a text message, and confirmed it received the message.  So, Core is not blocking the device at all.  

Replies

Kudos0

Re: Parental controls stopped working

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.55 / NSBU 22.15.1.8 / Norton Core v.267
Kudos0

Re: Parental controls stopped working

Actually, the issue in this posting is different from that in my other posting.  I did resolve the issue described in this post by temporarily disconnecting electrical power from the Core.

Kudos0

Re: Parental controls stopped working

Good to hear the issue is corrected for this posting.. The posts were so similar in nature.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.55 / NSBU 22.15.1.8 / Norton Core v.267
Kudos0

Re: Parental controls stopped working

Hello

Did you try pausing your child's internet connection on his devices?

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.16.0.247 Core Firmware 267 I E 11

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