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I am able to access the Password Manager on my One Plus Nord phone (Android version 11 ) via both password, PIN and fingerprint recognition. However all passwords have vanished. Please advise.
Posted: 10-May-2022 | 1:16PM · Edited: 10-May-2022 | 1:24PM · Permalink
Curious, can you Sign In (upper right) and find your credentials from Norton Password Manager website?
https://my.norton.com/extspa/passwordmanager
Can you Sign In and find your credentials from your My Norton account?
http://https://my.norton.com/extspa/dashboard/Home
Can you Sign In and find your credentials from Norton Password Manager browser extension?
Posted: 10-May-2022 | 2:27PM · Permalink
Thanks for your response. Yes I can login as usual using the link but I can only see two passwords whereas I should see many more.
Posted: 10-May-2022 | 2:53PM · Edited: 10-May-2022 | 2:54PM · Permalink
Hmm....any chance you have more than one vault and you're accessing the wrong vault?
Lets hear from Community
Posted: 10-May-2022 | 3:19PM · Permalink
I wondered that myself but I would have thought that the fingerprint scan would only work for the one that I have recently used. I'm a little concerned that if I start trying to access another vault then it might see this as a possible breach and delete my information for security reasons. Are my concerns valid? Also is there some way of checking via Norton if I indeed do have two vaults?
Posted: 10-May-2022 | 3:25PM · Permalink
You Sir/Madam are a life saver. Just tried to access via another account and using the fingerprint scan and hey presto. Thanks so much for your time and effort. Much appreciated
Posted: 10-May-2022 | 3:29PM · Edited: 10-May-2022 | 3:30PM · Permalink
DomKelly:Just tried to access via another account and using the fingerprint scan and hey presto.
Thanks
Re: Password Manage Android - Able to login but passwords not showing
Posted: 10-May-2022 | 2:53PM · Edited: 10-May-2022 | 2:54PM · Permalink
Hmm....any chance you have more than one vault and you're accessing the wrong vault?
Lets hear from Community