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Kudos0

Password Manager disabled

Starting about 7 days ago PW manager would suddenly get disabled.  Sometimes I would be successful in reinstating it.  Right now it is out on all three devices where I had it installed - iPhone app, laptop & desktop running Microsoft Edge over Windows 10.  It just went out on my laptop between a credit card login and a medical account login.  Fortunately I keep a PW protected Excel spreadsheet with critical PWs.  I stared a chat with Norton but after 20 minutes my wait time had gone from 44 minutes to 55 minutes, so I gave up..

I'm also having issues with our LifeLock accounts.  I will do a different post for that. 

Replies

Kudos1 Stats

Re: Password Manager disabled

NortonLifeLock Community is primarily user-to-user help
Kudos0

Re: Password Manager disabled

this is what I see on desktop before Sign In 

FWIW ~ 
Fix problem with repeated prompt to sign in to Norton account while accessing Norton Password Manager vault
https://support.norton.com/sp/en/us/home/current/solutions/v131228593

NortonLifeLock Community is primarily user-to-user help
Kudos0

Re: Password Manager disabled

This worked for me.  I had to deleted current version before loading new version.