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Kudos0

Paypal Login Problem Through eBay UK

Hi There, I don't no if this is a Norton problem or PayPal / eBay Problem, but I have just tried purchase an item on eBay uk   using PayPal everything auto filled correctly But the PayPal login page is not recognising anything being entered In less it's manually entered which is something I hate doing, any chance you could have a look

cheers max

Replies

Kudos0

Re: Paypal Login Problem Through eBay UK

Hello max424

What browser are you using to try to use PayPal with? Is this only a problem with PayPal? Have you tried logging into PayPal any where else?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Paypal Login Problem Through eBay UK

You can report the site to the ID Safe team from your product.

Navigate to the login page you are having problems with. Then click on Vault is Open on the Norton Toolbar. Then click on Options beside Current Site. From there click on Report an issue with this site. Then follow the directions.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Paypal Login Problem Through eBay UK

HI many thanks, I'm running internet explorer 11 windows 10, when I go to PayPal.com it's self it all works fine no problems at all, its when I go to use eBay uk and checkout, to try and pay via PayPal it's not recognising there's been any input  innless it's manually typed in.

Max424

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Kudos0

Re: Paypal Login Problem Through eBay UK

Hello Max

There has probably been a change in PayPal with eBay since eBay sold PayPal. Have you used it since it was sold? If there is a issue, please report it using the Form in peterweb's post.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Paypal Login Problem Through eBay UK

HI, It's been some time since I last used eBay but I have done as suggested and reported this issue so hopefully can get  it fixed many thanks for your help.

max.

Kudos0

Re: Paypal Login Problem Through eBay UK

Hello Max

Perhaps the new patch might fix the issue. It's 22.7. It was just released yesterday in a phased in manner. You can try to get it by running Live Update and see if it come thru. You can read about it here.

Link for information about 22.7

https://community.norton.com/en/blogs/product-update-announcements/norton-227-product-update-available-now

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Paypal Login Problem Through eBay UK

Hi floplot , I did that update before I went to eBay I have just tried again and it's still the same issue so I have now sent a 2nd report off.

max   

Kudos0

Re: Paypal Login Problem Through eBay UK

Hello max

Please follow the instructions on peterweb's earlier post to report the site.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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