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Kudos0

pc cleaner

Yesterday I made a huge mistake when I said to just add PC cleaner to my account as refund but after almost 2hours of waiting for my pc to reboot you have messed  my PC all to hell now I have to pay over $200.00 to have it fixed Please refund $49.99 & do not add it to my account as future member payment this is my request to Norton

Labels: Refund

Replies

Kudos0

Re: pc cleaner

sachmofrog:
just add PC cleaner to my account as refund

?


Norton Community does not have access to your Norton account, subscription nor payment information. 
Please Contact Norton Support regarding your subscription/refund. 


Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions


Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN


Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew

Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN


Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558

Kudos0

Re: pc cleaner

Is this the product you purchased? PC cleaner is a feature within Norton Utilities.  https://us.norton.com/products/norton-utilities

SA

MS Certified Professional / Windows 11 x64 build 22000.613 - Windows 10 Pro x 64 version 21H2 / build 19044.1706 / Linux Cinnamon 20.3 / Norton Security Ultra ver. 22.22.4.11 / Opera GX LVL3 (core: 85.0.4341.72) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: pc cleaner

Yes $49.99 from Norton online I would NOT recommend  PC Cleaner from Norten