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Kudos1 Stats

Performance - SymDaemon is a CPU hog

I have resisted AV on Mac for years, but took the plunge with a 2 year Norton Security Premium subscription just keep one of my customers happy.

I'm a systems performance consultant. I read all the reviews that said Norton had almost zero impact on performance. I thought I was buying a trusted brand.

Then I saw this ...


​​... which is Computer Science 101 "How not to do it". 

Then I read that SymDaemon has a history of CPU hogging.

I think might be looking for a full refund as "not fit for purpose".

What's the current excuse? What are the current workarounds?

Replies

Kudos0

Re: Performance - SymDaemon is a CPU hog

Hello PGDH Please have another look at the screenshot you provided. SysDaemon shows ONLY 0.5% CPU usage. Are you sure you aren't confusing that with the value in the CPU Time column? CPU idle is also showing more than 95%.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos0

Re: Performance - SymDaemon is a CPU hog

I didn't catch it in the act with the screen grab. Please look at the aggregate time (42 hours). Those bumps in the graph were SymDaemon hitting nearly 4 threads (out of 8, as this is a 4 core i7). So far all Norton Support have offered is "uninstall and reinstall".

Kudos0

Re: Performance - SymDaemon is a CPU hog

PDGH Have you checked your system for a user account named "root" and it not having a password? What is your OS version and Norton version? I'm also wondering if this only occurs when your product is attempting to run live update. If that is the case try using the intelligent updater and see if it corrects your issue: https://support.norton.com/sp/en/us/home/current/solutions/v61252925_EndUserProfile_en_us

If it doesn't use the below article to remove and reinstall your product.

https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_EndUserProfile_en_us

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos0

Re: Performance - SymDaemon is a CPU hog

Me too, I just also posted about the performance impact of Norton Internet Security on my system. I was almost going out to buy a new MAC, but removing Norton Internet Security has restored the original performance. 

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