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Kudos0

Persistent Popup Renewal Message after Renewal of Norton Online Backup

After online renewal of my Norton online backup, I keep getting popup warnings that I need to renew. After searching online (since Norton, of course, does not address this issue in their own product help sections), it appears this issues has been occurring for others for at least a few years and the only real solution is to just let it expire on its own after 30 days!  Is this the best that Norton can do?!  Seems very sad...  

Replies

Kudos0

Re: Persistent Popup Renewal Message after Renewal of Norton Online Backup

After online renewal of my Norton online backup, I keep getting popup warnings that I need to renew. After searching online (since Norton, of course, does not address this issue in their own product help sections), it appears this issues has been occurring for others for at least a few years and the only real solution is to just let it expire on its own after 30 days!  Is this the best that Norton can do?!  Seems very sad...  

Kudos0

Re: Persistent Popup Renewal Message after Renewal of Norton Online Backup

Hello Rick

Is it a renewal notice specific to NOBU or other Norton product?

If it is NOBU can you shoot me a private message containing your last order number and email address associated to your account?

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