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Kudos0

Phishing protection toolbar, menu icon gone with latest update

Hello:

With the latest automatic update from Norton (1.3 (44), I have lost my Phishing Protection Toolbar and menubar icon.

Yes, Phishing protection is enabled, and I have Show Phishing Protection checked.

OS 10.4.11, iMac 2.33 Ghz, 2GB

Thanks in advance

Bill

Replies

Kudos0

Re: Phishing protection toolbar, menu icon gone with latest update

It sounds like the SymUIAgent process is not running. Please open Activity Monitor from the Applications -> Utilities folder, and look for the SymUIAgent process. If you don't see this process running, then something must have been deleted from your system somehow.

The best way to solve this is to uninstall and reinstall. You can also try installing again, on top of your existing installation, to see if that will help.

Sorry for the problems.

Thanks,

Ryan

Ryan McGann Technical Director Norton Business Unit, Symantec

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