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phone scam

Beware norton users, had a phone call purporting to be from norton , telling me my updates were not downloading properly .and could be open to an attack.They asked me sit in front of computer and they would  take me through to delete them. Told them I didnt have time and aborted the call. I then went on to norton chat line, who said it was a scam. They said they would never phone unless asked to.