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Kudos61 Stats

Please bring back the Network Security Map feature

The current version of Norton Security removed the "Network Security Map" feature that was available in earlier versions.

This feature was very handy (at least to me) and I would like to have it available again.

mike o'neill

Replies

Kudos13 Stats

Re: Please bring back the Network Security Map feature

Yes please.

A little bit of knowledge is... well a little bit of knowledge.
Kudos7 Stats

Re: Please bring back the Network Security Map feature

Yes, I also found it informative.

Kudos1 Stats

Re: Please bring back the Network Security Map feature

Sorry - I never really saw any use for it - especially when it did not update most of the time!

Kudos5 Stats

Re: Please bring back the Network Security Map feature

Huh?  What do you mean "did not update most of the time"?

The Network Security Map showed the devices connected to your network and was very useful to those that used it.

Do you perhaps mean the world map that used to be under NIS and N360 GUI?  I think it was called Activity Map.

I agree that was useless.

A little bit of knowledge is... well a little bit of knowledge.
Kudos5 Stats

Re: Please bring back the Network Security Map feature

Network Security Map

Activity Map

A little bit of knowledge is... well a little bit of knowledge.
Kudos2 Stats

Re: Please bring back the Network Security Map feature

@ Krusty13 et all,

My humblest apologies,  I was thinking of the Activity Map, I will go back to my corner now and sulk!

Kudos1 Stats

Re: Please bring back the Network Security Map feature

No, dont bring back

Kudos4 Stats

Re: Please bring back the Network Security Map feature

Artem,

Just out of curiosity, why do oppose restoring the network security feature?

mike

Kudos4 Stats

Re: Please bring back the Network Security Map feature

I would like to see come back also.

"Top Safe Web Reviewer with over 23,000 Reviews."
Kudos9 Stats

Re: Please bring back the Network Security Map feature

Hi!
I agree completely.

It was a feature I use often and even showed IP numbers of all network connected devices.

Very stupid decision to remove this estimated function. Think again, Symantec. Thank you!

//Johannes

Kudos6 Stats

Re: Please bring back the Network Security Map feature

Yes please bring back security map, it was a great tool for setting trust level of other network users,

Kudos6 Stats

Re: Please bring back the Network Security Map feature

Annoying really, my subscription was due so decided to upgrade to the version that allows up to 10 devices.

Having been unable to find network security map I hit the good old help button, there's a lovely page telling me exactly where to find it.

Only it isn't there, guess I know why now. Teach me to read the small print in future I suppose, I just assumed that this particular feature would still be there, well you know what they say about assumption ....

Would be good to have it back if possible, please? I found it quite useful.

Kudos7 Stats

Re: Please bring back the Network Security Map feature

Cosmodean:

Would be good to have it back if possible, please? I found it quite useful.

I Double-Ditto that sentiment...

A once valuable and useful tool, gone... Purposely removed?

I know the question was oft (repeatedly) asked regarding the "why" for it's removal, but I do not recollect any explanation ever being given.

So I presume there's an "Eyes Only - Top Secret" reason behind it... 

Cheers!

John

Kudos5 Stats

Re: Please bring back the Network Security Map feature

Hello

Yes, do please bring it back.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos10 Stats

Re: Please bring back the Network Security Map feature

Indeed, why the heck remove the Network Security Map?  Is this out of touch with customers or what?!?!  There was no warning that Symantec would degrade our expiring Norton product licenses!  It was a rude surprise to me, anyway.

The feature is useful for small business and families.  It was informative to be able to see the network from a Norton anti-malware perspective.  Also, it seems the feature to remotely access the Norton products over the network from within the Norton Security application has been removed, but maybe that interface is something I haven't found, yet.

It seems ironic that Symantec offers Norton Security licenses for 5 or 10 devices now, but removed the one obvious feature to monitor and control those devices from a single PC, (as operated by the small business IT guy or the family's tech savvy person).

Please, bring back the Network Security Map feature. Every copy of Norton Security should have this feature available, now.  We can't wait another year for Symantec to implement this.  Get it into the auto-updates as soon as possible!

Kudos3 Stats

Re: Please bring back the Network Security Map feature

It would be nice to have it back, informative.

Windows 10 Pro, 64 bit.
Kudos3 Stats

Re: Please bring back the Network Security Map feature

I have just discovered that they have removed the feature, just when I needed it!  Bring it back please!!!

Coupled with the fact that NS 2015 doesn't work with encrypted volumes, some virtual volumes and or some cloud services, I wonder why I paid good money to install this rubbish on my network.

Kudos2 Stats

Re: Please bring back the Network Security Map feature

Yes, please bring it back. It was a most useful tool and there was no word that it had been removed. When I went to renew N360 the website said that NS2015 was improved and better. No - they have removed an extremely useful tool and reduced the functionality by preventing encrypted drives. I am now wishing I had renewed N360.

Kudos5 Stats

Re: Please bring back the Network Security Map feature

I found this tool very helpful.  I would not have changed versions if I had known it was gone.

The marketing was very deceptive, quote:   "Norton Antivirus, Norton Internet Security and Norton 360 are now rolled into a single service: Norton Security."

Should have said:  "Norton Antivirus, Norton Internet Security and Norton 360 have been stripped down into a single service: Norton Security."

Kudos2 Stats

Re: Please bring back the Network Security Map feature

Spot on!

Kudos3 Stats

Re: Please bring back the Network Security Map feature

Installed new program and now have no access to my wireless network.  No tv, no printer, just a mess.  No way to access as support says to go to Network Security Map to begin correcting the issue.  So, as there was not logical reason for the removal, why not bring it back?  

Never needed to post before now.  Seems whenever a program "upgrades" itself, everything gets messed up.  Like so many have said...If it's not broke, don't fix it. 

Kudos5 Stats

Re: Please bring back the Network Security Map feature

If you live in a close community let's say like a college dorm etc. It is nice to know if someone is on your net

Kudos3 Stats

Re: Please bring back the Network Security Map feature

Please Bring the network map back it is a very handy tool for personal/home network.

It is one of those tools that made norton outshine its major competitors like Bitdefender and Kaspersky

Kudos2 Stats

Re: Please bring back the Network Security Map feature

And now to top if off, I uninstalled Norton Security and reinstalled Norton 360 and the current version does not have the network map either.  Luckily I still have it on the two other licensed machines running 360 that I did not update.

Very frustrating and a big step backward.

Kudos2 Stats

Re: Please bring back the Network Security Map feature

I bought Norton Internet Security and later Norton 360 for this and a number of other features. I used it regularly to keep track of the ever increasing number of things on my network (over 15 at last count). I found it very valuable and more user friendly than having to log into my router plus being able to visually manage device trust levels... Bring it back please.

Kudos8 Stats

Re: Please bring back the Network Security Map feature

I am adding my voice to this thread.  I am in the same boat as the rest of the folks here. Effectively the Network Security Map was a very nice interface for what is now the "Device Trust" window but Norton has dumbed it down.  My complaints about the Device Trust tool it are:

1. You have to manually enter every device you want in the device trust list including the MAC (or IP).  They have dropped the ability for Norton to scan the network for devices.  I have tried this by powering up other computers in my network and this new version does not see them.  The big problem is you have to manually type in the MAC address and if you have many devices in the network this takes some and you have to do it on every computer that is on the network.  In the old version, Network Security Map would scan the network, populate the Device Name MAC and IP Address.

2. The old Network Security Map told you a lot about any device such as IP address (important because of DHCP),MAC address and It allowed you to graphically view the devices and categorized them.  Categorizing was a good feature because it would allow for a visual map of the network. 

3. There is no indication of what trust level is allowed for other devices that happen to connect to your network.  Are they Full or Restricted?  How do I know if there are other devices connected to my network?

4. You cannot edit an entry in the Device Trust list in the new version of NIS.  You cannot edit the name.  When the new NIS loaded it showed me that I had one other device in the network (a computer that I had powered up) with a name of “NEW” and a MAC of another computer I had online at the time (it either somehow detected that computer or it took that info from the older version of NIS). There is no way to edit this item's name, all I can do is delete it.

5. The installation totally wiped out the information I had for all my other devices that I had set up in the Network Security Map.  This means that I will need to manually type in all the MAC addresses and names of all the devices that I have in my network on each of the computers in my network.

Way to go Norton.  You broke a very useful tool.

Kudos3 Stats

Re: Please bring back the Network Security Map feature

I am using Small Business Norton Internet Security and I made the mistake with the 2015 upgrade, to not turn Automatic Download of New Versions to OFF. One of the computers on our network updated yesterday to what I assume is the newest version to date 22.5.0.124. The other computers on the network cannot access the computer as the network security map needs to be set for each device on the network to share. I could not find the Network Security Map. I bought a key rather than a disk so a uninstall and reinstall yielded the newest version again. So, I went to the Norton website for help, chat help. After waiting to move up the Q for 20 minutes I finally was in chat with a tech from India (the name was the tell). After 30 minutes of getting no advice, I finally sent the following... "Are we just going to be pin pals or are you actually going to help me." He asked what version and soon as he read Small Business he said he needed to transfer me to someone in Small Business. If he had read my original chat send, he would have know that from the start. I was put on hold and after ten minutes was informed by him no one in Small Business was available, I would be called in 12 to 24 hours. I have not been called. I immediately went to each computer and changed the Automatic Download of New Versions to OFF.

Using the Network Security Map on one of the computers that had not updated to the new version, I put a spreadsheet together so I could list all the devices on our small business network, physical address, IP Address, etc. So, I can manually enter the Trust Levels in the new Version on the one computer.

PLEASE BRING BACK THE NETWORK SECURITY MAP

Enter info here

File Attachment: 
Kudos4 Stats

Re: Please bring back the Network Security Map feature

Yes bring it back please. Why remove it in the first place and maybe ask customers if this is something they wish to keep or get rid of in the future.. cause you know we pay for this >.>
Kudos3 Stats

Re: Please bring back the Network Security Map feature

I have just logged onto my computer to use the Network Security Map to review a problem. I found an automatic update had taken place, and like everyone else I could not find the map. I seem to remember paying for a subscription to a product in the knowledge that it had this very useful feature, so its beyond me why it has suddenly disappeared without anyone telling me (its a bit like waking up and finding that VW have taken one of the wheels back from my car). As someone else has said it was one of the things that set Norton apart from the competition. Please bring it back!

Kudos2 Stats

Re: Please bring back the Network Security Map feature

LG456:

I am using Small Business Norton Internet Security and I made the mistake with the 2015 upgrade, to not turn Automatic Download of New Versions to OFF. One of the computers on our network updated yesterday to what I assume is the newest version to date 22.5.0.124. The other computers on the network cannot access the computer as the network security map needs to be set for each device on the network to share. I could not find the Network Security Map. I bought a key rather than a disk so a uninstall and reinstall yielded the newest version again. So, I went to the Norton website for help, chat help. After waiting to move up the Q for 20 minutes I finally was in chat with a tech from India (the name was the tell). After 30 minutes of getting no advice, I finally sent the following... "Are we just going to be pin pals or are you actually going to help me." He asked what version and soon as he read Small Business he said he needed to transfer me to someone in Small Business. If he had read my original chat send, he would have know that from the start. I was put on hold and after ten minutes was informed by him no one in Small Business was available, I would be called in 12 to 24 hours. I have not been called. I immediately went to each computer and changed the Automatic Download of New Versions to OFF.

Using the Network Security Map on one of the computers that had not updated to the new version, I put a spreadsheet together so I could list all the devices on our small business network, physical address, IP Address, etc. So, I can manually enter the Trust Levels in the new Version on the one computer.

PLEASE BRING BACK THE NETWORK SECURITY MAP

Hi LG456,

Welcome to the Community!

Yes, the "Smart" FW in the v22.5 products is not nearly as "Smart" as they'd like us to believe...

Glad to hear you managed to shutdown the LiveUpdate "rabbit hole" on your other workstations before they too went down the same oubliette.

There is a possible avenue you can try using to see if it get's that lost workstation back online with your LAN...

On the affected workstation:

Go into the NIS main GUI and click Settings.
On the "Detailed Settings" pane, locate the "Firewall" section and click it.
On the "General Settings" tab, locate (and click) "Network Trust (Configure[+] link)" and verify that the network adapter in the workstation is set to either "Private" or to "Full Trust", and click Apply (if a change was made).
Back on the "Firewall / General Settings" tab, locate (and click) "Device Trust (Configure[+] link)"...
And now comes the fun part - You'll need to know the MACs for each system/device on your LAN which you need to reestablish communications with.
Enter the MACs (one by one) into the area provided.  Note: you will not be able to edit an entry if you miss-enter - you'll have to delete it and re-enter again.

I hope these actions work to get your workstation back online again...

Cheers,
John

Kudos4 Stats

Re: Please bring back the Network Security Map feature

YES, PLEASE BRING BACK THE NETWORK SECURITY MAP, WHICH YOU GRATUITOUSLY REMOVED FROM NORTON 360 WITHOUT SO MUCH AS ANY NOTICE OR WARNING TO USERS.  YES, I KNOW I AM SHOUTING AT YOU, SYMANTEC -- YOU RICHLY DESERVE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Kudos2 Stats

Re: Please bring back the Network Security Map feature

I am with the others here.  The network map was very easy to use and helped save hours when trying to identify issues with my growing number of devices.

The insult for SYM was to remove it without an option to denounce the next level upgrade. 

BRING IT BACK !!!!  I, and others I provide assistance to, will be moving to another product.  Were is Peter when you need him?!?

Kudos3 Stats

Re: Please bring back the Network Security Map feature

NEED THE MAP BACK PLEASE

Kudos3 Stats

Re: Please bring back the Network Security Map feature

I agree. Please bring back the network security map.

Kudos3 Stats

Re: Please bring back the Network Security Map feature

I have to agree, I used the Network Map to quickly discover what devices were logging on to my network, properly label them, and any devices that I did not recognize I would go into my modem and block their internet access.  Since Comcast does not give you the option to label devices this tool was not only convenient but useful.

Kudos3 Stats

Re: Please bring back the Network Security Map feature

I have to agree with the majority of the posters here.  Please bring back the Network Security Map!

Kudos5 Stats

Re: Please bring back the Network Security Map feature

I have created an account in this forum just to express my disappointment of the recent removal of the network security map. It happened on three of my computers before I was made aware of the problem and managed to disable the automatic download new version switch on my last, but primary PC.

Hopefully someone at Symantec will see the number of complaints in this thread and start to pull the strings necessary to put back what was already there. It’s not as if the code doesn’t still exist somewhere in their repository.

Kudos3 Stats

Re: Please bring back the Network Security Map feature

Please bring back the network security map.  It was a very useful tool.  With the number of devices connecting to our home networks now a days it is an essential tool for monitoring who and what had access the network. On my network alone I have 3 laptops, 3 android phone. 3 tablets, 1 desktop, 1 server, 2 xbox, 1 Wii, 3 Directv controllers, 1 Chromecast, 2 network hard drive and 2 networked printers. That's a total of 22 devices that I could monitor from one place.  The tool did a very good job of identifying the type of device so I did not have to hunt down the mac address off of each device.  I am not happy with this change. 

Kudos3 Stats

Re: Please bring back the Network Security Map feature

@All,

Don't expect Symantec to listen  -  https://community.norton.com/en/forums/please-return-local-vault 

A little bit of knowledge is... well a little bit of knowledge.
Kudos1 Stats

Re: Please bring back the Network Security Map feature

Please bring it back or replace with Network Map giving same features such as the IP address of the device connecting.
I used it constantly to easily find dynamic IP address changes that occur as devices connect/disconnect to my network.
Probably be looking at new product at end of my current subscription if no action taken.
 

Kudos1 Stats

Re: Please bring back the Network Security Map feature

I checked out the "local vault" thread and see what you mean.

It's really disappointing.

mike

Kudos2 Stats

Re: Please bring back the Network Security Map feature

I'm trying to recall the last time any User Suggestion (posted here or in any of the past or current beta forums) actually made its way into a Norton Product. Anyone remember any that did so this decade?

Kudos1 Stats

Re: Please bring back the Network Security Map feature

Hi AV Johnnie,

You've been around here longer than me, but I can't remember any new features added, only ones removed.

A little bit of knowledge is... well a little bit of knowledge.
Kudos2 Stats

Re: Please bring back the Network Security Map feature

That’s sad to hear. I can understand the idea that a dollar saved is a dollar earned, but in this case the code has already been developed and the cost has already been taken. And even if less code to maintain means less money spent, a software company that stops listening to the opinion of its user base most certainly will lose revenue in the long run.

History is full of software companies and products that once held a large share of their respective market segment, but now is part of software history or at best tries to survive alongside thriving competitors equipped with larger ears.  

Kudos1 Stats

Re: Please bring back the Network Security Map feature

Right-O Krusty - It's getting pretty hard to say for sure...

Do these more recent spasmodic bouts of feature austerities come under the heading of "less is more..."? Perhaps more appropriately, it's the "if you don't understand it, get rid of it" school of thought...

Probably getting close to the time for another CEO sacrifice...

Kudos2 Stats

Re: Please bring back the Network Security Map feature

This whole update was not very well thought out, in terms of design and features. I have used the Network Security Map every day since I discovered it. I was very happy with it. It's removal is obviously about money, as the product is being slimmed and dumbed down with every release to reach a lowest common denominator between cost to make and number of features acceptable to the majority of the user demographic.

On a partially related topic. The new layout for the main console of 360 is terrible. It increased the number of clicks it takes to reach information, relative to the previous release. I thought Symantec was a big corporation and would know something about ergonomics. The idea is to REMOVE steps required to perform actions and reach data, and ADD features. I think they just got the two mixed up, that's all.

Kudos1 Stats

Re: Please bring back the Network Security Map feature

Krusty13:

@All,

Don't expect Symantec to listen  -  https://community.norton.com/en/forums/please-return-local-vault 

Yeah, I believe that's a true statement Krusty.  

"Top Safe Web Reviewer with over 23,000 Reviews."
Kudos3 Stats

Re: Please bring back the Network Security Map feature

Just discovered the Network Security Map is missing from the latest version of NIS.  Please bring it back - it is the only way I can see what other devices are on my local network.

Kudos1 Stats

Re: Please bring back the Network Security Map feature

This is another vote to bring back the Network Security Map! The Network Security Map was great! I used it all the time and it was an important part of my network security! Why would you take it away in the first place?? Listen to your customers, Norton. If this feature is not brought back, I will begin actively searching to replace Norton on all of my pc's, laptops and other devices.

Kudos0

Re: Please bring back the Network Security Map feature

Yes, add another vote for the return of the Network Security Map.  Perhaps it's not quite Symantec's Start button but still and all.

Now, regarding its abrupt and unheralded removal with this latest version of NIS (by the way, brilliant start to this automatic version update feature here), I wonder if it had anything to do with their capturing of too many crash reports when using the feature.  Maybe my network is misconfigured or something but that Network Security Map feature did tend to crash NIS quite often.  Not always which was weird, but often.  It would restart but the crash was unsettling.  Perhaps it was happening elsewhere too, too often?