Not what you are looking for? Ask the experts!
Please Help! No devices or info found on Norton Family! Has not worked today!
I'm at my wits end! Norton Family has not worked via desktop or android today & I have been trying to connect for hours! I homeschool so this is not good! My internet connections are fine & strong. I have dedicated wifi & unlimited data on the phones & Norton Family just keeps acting like it's trying to connect or change settings/rules but does bothing. The devices disappear & reappear randomly & so does the child's profile! I've gotten so many different error messages like no children or devices found, norton family internal error, connection failed, unable to retrieve house rules, unable to retrieve activities, & others! Some screens are actually blank! I've uninstalled/reinstalled & still nothing! PLEASE HELP!