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Kudos0

Please safelist eacdn.com

Hello, 

Our domain hosting hundreds of client websites was blacklisted in relation to a phishing attack.

Example of a website affected:https://safeweb.norton.com/report/show_mobile?url=wlbetclic.adsrv.eacdn.com

I have created an account and wanted to re-evaluate 2 of the websites affected, but there's no "Appeal my re-evaluation results" button next to my sites, even after confirming my ownership of them.

Please advise how to address this issue and any additional information you may need.

Thank you,

Dan

System Administrator

Replies

Kudos0

Re: Please safelist eacdn.com

Hello Dan

Please post your websites so they are not clickable. Please place your Meta Tag for each site in the Source page. Once you have done this, please post back here when you have done this. Once this is done, I can notify the Safe Web Team to re-evaluate the websites. Please also give us the name of the hosting company which was blacklisted. The Safe Web Team will be able to take care of this.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.20.1.69. Core Firmware 288 Android App 2.23 Chrome latest version.
Kudos0

Re: Please safelist eacdn.com

Hi Floplot,

Thank you for your assistance on this matter. 

1. Non clickable website links:

http://wlgtg.adsrv.eacdn.com

http://wlgtg.adsrv.eacdn.com

2. Domain ownership:

The domain being blocked is property of Income Access which provide a software platform that allows promotors to take ads which they place on their websites to promote 3rd parties brands. Unfortunately, we don’t have any control of where are the ads placed (source page).

3. Meta tag:

Can you please specify what meta tag should be placed, and to what you're referring by "source page". Is it as mentioned in point #2? 

Thank you,

Dan

Kudos0

Re: Please safelist eacdn.com

Hello Dan

If you registered your websites with Safe Web, you received an email from them. This email would contain a Meta Tag which needs to be placed near the top of your Home Page.

http://safeweb.norton.com/help/site_owners

 
The source page is how I can access your website and see it with all the coding in it. By looking at the Source page, the Safe Web Team can manually verify and re-evaluate your website. You will get a different Meta Tag for each website you submit to Safe Web.

Please let me know when you have placed the Meta Tag in your Home Page. The link I posted will have the instructions for what you have to do. Once you place the Meta Tag in your websites, I can then notify the Safe Web Team to do their things.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.20.1.69. Core Firmware 288 Android App 2.23 Chrome latest version.