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Please take note on Auto-Renewal offers for Norton 360
I have been a Norton customer for at least 4 years. I just received a renewal request from Norton for my Norton 360 renewal because the credit card I have enrolled in 2012 has expired.
I understand from Norton community that Norton 360 is a legacy product, and the renewal offer for my Norton 360 for 1 year is $99 which covers up to 3 PC devices, while a comparable Norton Security Deluxe, which provided more coverage and up to 5 PC or mobile devices, is retailing at $59 for 1 year on Norton website.
It is truly disappointing that customer loyalty isn't always valued and the auto-renewal function intended for billing convenience indirectly became a "fleecing" tool for the company.
Just sharing information for fellow community who are currently on legacy products and auto-renewal with Norton.
Do check your renewal offers and options. Don't make the same mistake that I did - to only realise I am being overcharged on a inferior product when my credit card enrolled for auto-renewal expires.