• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Pop Up Message

I get a pop-up msg every day when I first log on my computer telling me to install an update.  Is this normal?  I click install and end up on a page that provides options for security scans.

Replies

Kudos0

Re: Pop Up Message

Can you post a screenshot of the pop up?

How to post an image in the forums

Thanks.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Pop Up Message

See attachment

Kudos0

Re: Pop Up Message

That doesn't say anything about any updates.  It says you haven't registered your Norton product.

What is your Operating System and which Norton product do you have installed?  The screenshot shows Norton Security.  Is this a trial?  If you click on Help > Subscription Status what happens?

Thanks.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Pop Up Message

Hello

Do you have a Norton Account?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Pop Up Message

I have a Norton account and registered it.  I get this popup every day and click "Fix It" which brings me to the newly uploaded screen shot displaying my subscription time remaining.

Kudos0

Re: Pop Up Message

I am using Mac OS 10.12.2

Kudos0

Re: Pop Up Message

Requested thread moved to MAC Board for greater visibility.

This thread is closed from further comment. Please visit the forum to start a new thread.