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Kudos0

Possible Scam

Not sure if this is the place to ask this question or not as this is my first time on this Norton page but lately I have been getting e-mail from this webpage Norton@ucaksoam.com regarding my Norton product it says.  This morning the heading was something like "regarding your Norton backup done June 24, 2016.  The two before had the heading that I had been hacked.   I've not opened any of the e-mails as I'm pretty sure they are either spam or scams since the e-mail heading wasn't from Norton.com .    Has anyone else had this problem?  What puzzles me is how they know I have Norton on my PC.  I've run the Norton eraser several times lately and it has not found anything wrong. 

Replies

Kudos0

Re: Possible Scam

Kudos0

Re: Possible Scam

jenjen

 but lately I have been getting e-mail from this webpage Norton (at) ucaksoam.com regarding my Norton product it says.

Glad you asked someone about this first.

I wouldn't touch that with a bargepole since, apart from not looking like any address that Norton uses -- see bjm's post.

I Googled on just the ucaksoam word and apart from your query here it came up with a link to VirusTotal a very reputable and active website that people use to check out safety and it's pretty clear from the nature of the information there that ucaksoam is a home for scammers.

https://www.virustotal.com/en/ip-address/185.66.136.254/information/ 

[ Latest URLs hosted in this IP address detected by at least one URL scanner or malicious URL dataset.  ]

Too many to list ....

Try to avoid clicking on anything to do with the message and if you know how to delete it just delete it.

Hugh
Kudos0

Re: Possible Scam

Hello

Don't even open up those types of emails. Once you open them up, they know it's an active email address. I get emails saying that my Antivirus has expired. I don't use NAV, but they are willing to sell me it with $30. off the price.  I just delete them or else they end up in my Outlook Junk Folder.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Possible Scam

They do not necessarily know that you use Norton.  But millions of people do, so the spammers will have a high success rate simply by sending out these sorts of bulk messages at random.  I assume the content of the emails probably asks you to verify your Norton account by logging in using a link (fake) contained in the message.

The only way the sender would learn that your email address is valid from your opening a message would be if the email contained an image and you have overridden the default setting in your email client that blocks remote images.  While it is still advisable not to open suspicious email messages, it generally causes no harm unless you open an attachment, click a contained link, or override client safeguards blocking images and JavaScript.

Kudos0

Re: Possible Scam

I felt uncomfortable with the supposed email from Norton about "7 tips to avoid ransomware' since there were links to follow. Even if they indicate you can go to their website to view the article, it is still clicking on a link. So far I'm not sure if that email is really from Norton. Is there really a way to tell? I'd prefer a way to go to Norton Support directly and find the article from there?

Kudos0

Re: Possible Scam

ShelleyWondering:

I felt uncomfortable with the supposed email from Norton about "7 tips to avoid ransomware' since there were links to follow. Even if they indicate you can go to their website to view the article, it is still clicking on a link. So far I'm not sure if that email is really from Norton. Is there really a way to tell? I'd prefer a way to go to Norton Support directly and find the article from there?

Hi, ShelleyWondering. That particular email IS genuine !

https://us.norton.com/internetsecurity-malware-7-tips-to-prevent-ransomw...

Skip the email links, and just go to the above web page.

Windows 10 Home X 64

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