Possible Scams re Norton expiry

I have got email which seems like its from Norton saying my renewal date is due to expire !!!

Is this a scam ?  does it appear for other members??

I understand that this is obviously not technical but worrying none the less. I's like to know if it has happened to others.


Accepted Solution

Re: Possible Scams re Norton expiry

  • Never click on links or download attachments from unknown sources.  
  • Hover your mouse over the links contained in emails to check if they are legitimate– don’t click unless you are sure they are safe.  
  • Question the validity of any email that asks you to submit personal or financial information.  

Verify that an email you receive from Norton is legitimate 

Report a spam or scam email to Norton

Learn what to do if you received a suspicious phone call, email, or mail

Important tips to help you avoid fraudulent Norton support scams 

What to do if you fall for an email scam 

Keep an eye out for Norton email scams 


Re: Possible Scams re Norton expiry

Norton cannot control/stop anyone from sending you an email pretending to be Norton. And there are so many scammers out there, there is no way for Norton to know about every scam.

And it is not just Norton being targeted. Microsoft and McAfee are also targets of this kind of scam. And you do not even have to use that product to receive these scams. Obviously, it is easier to catch the scam if you are not using the product. 

Consumers have to be on their toes these days to help protect themselves against such scams. Norton customers can check the email sender against this information.   Is this email from Norton legitimate? 

They don't even know you are a Norton customer.  They just send these out at random, knowing that a good percentage of recipients will be using Norton.  Those who don't will immediately recognize the scam and ignore the email.  They hope the Norton users will take the bait. 

Nobody has published your email from Norton. As bjm_ notes above, these are scam emails being sent to random email addresses. The senders have no way of knowing if you ever had a specific product. They are just playing the odds.

Norton Renewal Email Scam Lures Victims with Fake Invoice is external)

Scammers go phishing with antivirus scam is external)

Spotting scammy emails

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