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Possible security flaw in Norton Cloud back-up.
I have a multiple machine "Norton Security with Internet BackUp" license. I've installed it on my own personal Win7 machine as well as the machines or my familly members and my exployees. Yesterday, while preparing an old WinXP machine to be available to train an employee in the use of Excel, I was very alarmed to see listed, when going to "My Computer", under "computer, " a Norton "Drive" with the name of my personal Win7 machine. It was listed just like an external USB drive. Furthermore, I was able to navigate through the directory and recover a file shown in a directory. My concern was, could my files be seen from the other machines that I had similarly set up. Unfortunately, I did not capture a screen image, and today, the next day, I"ve been unable to replicate the situation, but I know what I saw was real.
Norton's tech, in a text chat session, insists no one can view my backed up files without first having log into my account. Yet, on a machine connected via WiFi to my open network, I was able to view my personal information.
Now it is possible that the machine was not powered down between when I enterred my Norton user name, password, and PIN (sent to my cell telephone), but I'm certain that I had Windows restart the machine. I have never before or since seen the Nortion-Cloud-Backup listed as a "drive," connected to the computer. However, even had I not re-started the machine, I would expect Norton to warn me that I needed to restart to prevent access to the cloud back up.
Should I be concerned?