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Kudos0

PPPoE

I just switched my ISP over, and they utilize a PPPoE connection. Reading through the information on Norton Core, the Core does not support a PPPoE connection at this time.

I did read that I can "chain" together my current router and the Core that I ordered until Norton figures out how to utilize PPPoE with the Core.

My question is, even though in the post that I read, it said that plans are in the works for supporting PPPoE, is there an established timeline for this support to be finalized?

Replies

Accepted Solution
Kudos2 Stats

Re: PPPoE

There is no timeline we can publish for new functionality to be rolled out. But as the document states, "Plans to add support for PPPoE are underway." Thanks.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: PPPoE

If you do this you will have a layer or NAT on your modem, and another layer in the Norton router. This complicates port forwarding (you need to chain your forwards in your modem to your Norton router, then to your device), breaks UPnP, and adds some performance penalties. I've seen it done though with other routers, and it does work (as long as both routers have different subnets for their LAN sides).

Can the Norton router disable NAT/DHCP and act as a bridge / AP (passing traffic through the (W)LAN to WAN as if it were a swtich)?

Kudos0

Re: PPPoE

Can the Norton router disable NAT/DHCP and act as a bridge / AP (passing traffic through the (W)LAN to WAN as if it were a swtich)?

If you do this, you probably negate a lot of the security provided by the Core. Better to do this in the current modem/router.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: PPPoE

peterweb:

Can the Norton router disable NAT/DHCP and act as a bridge / AP (passing traffic through the (W)LAN to WAN as if it were a swtich)?

If you do this, you probably negate a lot of the security provided by the Core. Better to do this in the current modem/router.

If they put their DSL modem in bridge mode the Norton router will have to handle the PPPoE session -- which it can't.

Kudos0

Re: PPPoE

If they put their DSL modem in bridge mode the Norton router will have to handle the PPPoE session -- which it can't.

True. But they can just disable the NAT in the Lan settings of the DSL router, disable the wifi radios and it will be effectively bridged while still handling the PPPOE.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: PPPoE

I'm not sure how you can disable NAT without putting the modem in bridge mode... I mean what gets assigned to the Norton router's WAN port by DHCP? A private address? -- Then something has to be doing NAT. The public IP that the DSL modem got via PPPoE? -- that would be weird. Something else?

I've dealt with quite a few DSL modems (less recently, and even then it wasn't a full world wide variety of modems), they had:

PPPoE handled on the WAN side, DHCP on the LAN side (with NAT to translate the 1 or more LAN IPs to a WAN IP for internet communication)

or

Modem is in transparent bridge mode, make a PPPoE connection via computer or router. (modem acts as a switch with a bridge to the ISP for PPPoE packets)

Kudos0

Re: PPPoE

Poor choice of words on my part. 

If they put their DSL modem in bridge mode the Norton router will have to handle the PPPoE session -- which it can't.

True. But they can just disable the NAT in the Lan settings of the DSL router, disable the wifi radios and it will be effectively bridged while still handling the PPPOE.

They would not be disabling NAT in Lan settings, but DHCP in Lan settings. The WAN settings would be done as usual to set up for the PPPOE connection. Disable DHCP and wifi radios in the DSL modem/router. Then connect the lan port of the DSL modem/router to the wan port of the Core. The WAN ip from the internet provider will be passed to the Core.

This is how I bypassed my cable ISP's router to use my existing infrastructure when I switched ISPs. My old routers then had full control of the network.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: PPPoE

That's a cable modem you are talking about, DSL with PPPoE doesn't work that way. With your cable modem you put it in bridge mode and the DHCP from the (modem's) WAN side was given to your router's WAN side (DHCP style). Most DSL modems are PPPoE on the WAN side, if you pass that to the router (aka bridge mode) the router with have to do PPPoE.

If you just disable DHCP and wifi on the DSL modem you will then have to assign a static IP to the Norton router (is that supported?) and you will still have all the drawbacks of double NAT (performance overhead, UPnP doesn't work, etc..).

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