Preventing Norton Family extension being disabled
Posted: 16-Jan-2021 | 5:38PM · Edited: 16-Jan-2021 | 5:38PM · 7 Replies · Permalink
There are several threads on this issue. It seems that there is no solution to the problem.
My child also gets to know how to disable the browser extension to prevent being blocked. Though I was informed by email and message via apps, I was not able to go back to computer to enable it if I was away from home.
I contacted Norton live chat and was told that the Norton had no way to prevent the extension being disabled because Norton was not granted the necessary right, by the browser company, to control the extension installed.
I would suggest an alternative method. Now, whenever the extension is disabled by child, email or apps message is sent out. It means that Norton Family is able to detect the action. Why not add the function that Norton Family will show up an instant message on the computer screen to notify the child and that Norton Family will lock the computer (that is what Norton Family can do now when time allowed is reached) whenever browser extension is disabled. I think this is quite simply as the "time's up lock screen" is already present. Just link up the detection and lock screen.
Hope Norton Developer will consider this option and release update as soon as possible.
Re: Preventing Norton Family extension being disabled
Posted: 20-Jan-2021 | 6:06PM · Permalink
I am not following #1, but if you want to block any website you can set that site to be blocked in your settings in NF
For #2, we have heard this suggestion before, and we made a conscious decision to not behave like spyware and that this is a tool to help parents with their Childs online activity. it is meant to set guardrails and allow for communication between parent and child about acceptable behavior while accessing the internet
For #3, you can create a windows user account that does not have privilege's to make changes, you want to make a standard user account, see the following article https://support.norton.com/sp/en/us/home/current/solutions/v91580726