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Kudos0

Previous online backup

My old computer crashed (harddrive). I have a new computer and reinstalled Norton 360 v5.0. Everything works fine but I can no longer access the previous online sets, which I wish to delete - it is taking up my online space. Anybody know how I can do this?

Replies

Kudos0

Re: Previous online backup

My old computer crashed (harddrive). I have a new computer and reinstalled Norton 360 v5.0. Everything works fine but I can no longer access the previous online sets, which I wish to delete - it is taking up my online space. Anybody know how I can do this?

Kudos0

Re: Previous online backup

Hi Yechiyah,

Welcome to Norton Community!

First, run a backup for a single file to the Online Storage Space. This will provide you access to the backup sets which are stored there. Then try to access/delete the existing files from the backup.

Yogesh

Kudos0

Re: Previous online backup

I can access my online backup sets from restore but from manage backup sets I can not. This seems to leave me unable to delete the previous sets that are taking up my space.

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