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Kudos0

Previous subscription

So this may have been answered and I just cannot find it, so if anyone has the answer posted then feel free to link it to me I would be extremely grateful.

I was wondering about the previous subscription months of norton being added to the Core subscription service, as my renew date still shows a year from when I activated my Norton Core, but I was told that the remain six months on my old subscription would be added to the new Core subscription service.  Anyone else have this figured out yet?  Thank you everyone in advance.

Replies

Kudos0

Re: Previous subscription

Call support they will merger your subscription.

Kudos0

Re: Previous subscription

Things happen. Export/Backup your Identity Safe data.
Kudos1 Stats

Re: Previous subscription

I contacted norton support and they merged my existing subscription (300+) days to my norton core.