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Kudos1 Stats

Problem after updating fro ver 6.3 to ver 20

hello,

After confirming new update was availble, I updated 360 ver 6.3 to ver 20. It prompted for auto install as usual. After the install process was finished i discovered that i lost all my logins in identity safe. There is no prompt during install to back up my logins.

The install automatically deletes all existing logins. after talking to customer support, I ran a file recovery software and recovered  " IDDStor2.dat.bak " file.

Is there any way i can retrieve my logins for identity safe.

hv tried changing extension to  .dat and replacing original file but it is not being accepted.

Also this update doesn't seem to be stable as it hangs quite a lot. any solution to that.

Thanks