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Kudos0

PROBLEM WITH BACKUP

Hello,

  I have a new computer and I need to access a file made with the Norton 360 back-ups done on the previous computer. It is very important to me because it is a program from a company that is now longer available.  I thought I had a back up on a disc, but I do not.

  Please tell me how I can access these previous files.

Replies

Kudos0

Re: PROBLEM WITH BACKUP

Hello,

  I have a new computer and I need to access a file made with the Norton 360 back-ups done on the previous computer. It is very important to me because it is a program from a company that is now longer available.  I thought I had a back up on a disc, but I do not.

  Please tell me how I can access these previous files.

Kudos0

Re: PROBLEM WITH BACKUP

Hello

Take a look at this thread for info on how to access prior backups once you have reinstalled Norton 360.  If you have only a few files you want to restore you can also access the data from http://n360.backup.com. Note however that the web interface permits single file downloads only. The main Norton 360 program is what you want to use to restore the entire set.

Also keep in mind once you start a restore let it run. Don't stop and start it if it appears its not doing anything. It has quite a bit of work to do in the background aka server side before it actually downloads anything to your computer.

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