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Kudos0

Problem with ID Safe Automatic Backups

My NS is set for automatic ID Safe backups.  This had been done every day with no problem.  The last backup was created on Jan 21.  Since then, none has been created.  Did Norton remove this option?

     
NS 22.8.x, Win10 Anniv. Update, Chrome, Firefox, Malwarebytes Anti-Exploit, Malwarebytes Anti-Malware (FREE)

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Kudos1 Stats

Re: Problem with ID Safe Automatic Backups

No help - but mine has been working everyday, including already today!  The function has been done away with, and since it is BU'd on your system - I'm not sure where the problem could lie.  Perhaps a run of Support > Get Support may help? I will not suggest the NRnRT this early in the game, although you may end up there anyway.

Kudos0

Re: Problem with ID Safe Automatic Backups

Thanks yank!  I'll try Support first.  I also had a problem with the antispam maintenance task in the last week.  It just stopped running, but seems to be OK now.  It may be time for NRnRT.  Thanks for your help.

     
NS 22.8.x, Win10 Anniv. Update, Chrome, Firefox, Malwarebytes Anti-Exploit, Malwarebytes Anti-Malware (FREE)

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