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Problems with allowed sites showing up as IP addresses
My kids are having problems accessing allowed sites. Safety Minder will log the site as blocked with an IP address rather than its DNS name. This mostly happens with youtube which is allowed for my teenagers. But they get blocked because the IP address is seen not the DNS they typed into IE.
All they have to do to work around it is refresh the browser page and the second time it goes thru. It happens intermittently but enough to be frustrating because they get it just clicking on links within the site (video/song search results).
Is there some settings with NIS or NAV I should be doing to be compatible with onlinefamily?
We are using Windows XP with all updates applied. IE7 on one and IE8 on two other PCs (All are Acer ePC netbooks). Child has limited account. Safety minder, various versions but I did just update and install the latest from the website Saturday and the problem persists. I think this is 1.03? These PCs also have Norton internet security suite/AV installed with all updates.