Kudos2 Stats

Problems with Edge and Chrome after Windows 11 23H2 Update

Posted: 10-Nov-2023 | 5:18AM · 3 Replies ·

I recently installed Windows 11 23H2 Update. Afterwards, MS Edge, Google Chrome, and Co-Pilot 'Pre' would launch and then immediately close. I posted on Microsoft Community and one fellow responded that he had seen this and it usually was caused by Norton extensions installed on the browser. I deleted all extensions on both browsers, and now both launch without problem, they have retained all data (history, cookies, etc.) from before and Co-Pilot 'Pre' works without problems (suspect it may somehow be integrated with MS Edge). Has anyone reported these types of problems to Norton?

Replies

Kudos1 Stats

Re: Problems with Edge and Chrome after Windows 11 23H2 Update

Posted: 10-Nov-2023 | 5:29AM · Edited: 10-Nov-2023 | 5:33AM · Permalink

may be related:

https://community.norton.com/en/forums/how-can-i-turn-safe-search

https://community.norton.com/en/forums/how-do-you-turn-anti-track

https://community.norton.com/en/forums/edge-wont-launch-anti-track-install-would-uninstall-anti-track-fix-problem

We'll try to call attention:
 

Kudos0

Re: Problems with Edge and Chrome after Windows 11 23H2 Update

Posted: 10-Nov-2023 | 3:42PM · Permalink

pawinda8:

I deleted all extensions on both browsers, and now both launch without problem, [...] Has anyone reported these types of problems to Norton?

Please, which extensions?  

Kudos0

Re: Problems with Edge and Chrome after Windows 11 23H2 Update

Posted: 24-Nov-2023 | 1:16AM · Permalink

I ended up having to create a new windows profile so that I could open the Brave browser and download Edge again through that. With antitrack running Edge would just crash mid launch. Anti-track is not fit for purpose as with it running you can’t access OneDrive online.