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Problems installing Norton 360
I have been trying to install the update to Norton 360 and have run into a problem. I am getting a prompt that says:
"A problem that occurs that requires your attention:Installation requires access to a resource that is currently locked. Please try again later."
This seems like a rather generic response that to me, a computer challenged individual is not very helpful.
Any suggestions as to might what be resource might be locked and specific directions as to how to unlock this?