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Problems with Norton Family everywhere.

I started monitoring my son's Kindle Fire activity after christmas. Here are the problems I'm having.

1) Only way I can log into Norton Family is to go first to Norton One, log in there, and click on Norton Family. When I click "sign in" from the Norton Family website, nothing happens. (appears Javascript does not work)

2) When I try to set time restrictions...everything works perfectly til I click "Save". When I click the Save button, nothing happens (also appears to be a javascript problem).

3) When I try to download Norton Family to my computer, the download link does not work. (javascript:void(0) when I hover the mouse pointer.

I have tried both IE and Firefox.

I have installed the latest Java software and verified on oracle's site.

I think this is going to be really great...just can't figure out these issues.