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Kudos1 Stats

Problems reinstalling. Error Message: Norto Online Framework

I've been trying to reinstall safety minder on my daughter's computer but I keep getting the same error message: this version of Safety Minder requires Norton Online Framework be installed first. Running Windows Vista.

Replies

Kudos0

Re: Problems reinstalling. Error Message: Norto Online Framework

Hi jmoya43,

I've sent you a private message with the steps to work on the issue.  Please check it out and let us know if it helps.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Problems reinstalling. Error Message: Norto Online Framework

I'm having the exact same problem...I have Windows 7.

Kudos0

Re: Problems reinstalling. Error Message: Norto Online Framework

Hi Alyix,

I've also sent you a private message to correct the issue.  Please let us know if you have any questions.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Problems reinstalling. Error Message: Norto Online Framework

My turn.  Same error message attempting to reinstall Norton Online Family on Windows 7.  Thank you.  --Ed

Kudos0

Re: Problems reinstalling. Error Message: Norto Online Framework

Hi elopes,

Here you go.  I've sent  you a private message with the instructions for correcting the issue.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Problems reinstalling. Error Message: Norto Online Framework

same problem for me...

Kudos0

Re: Problems reinstalling. Error Message: Norto Online Framework

Hi tuckermr,

I've also sent you a private message with the instructions to correct the issue.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Problems reinstalling. Error Message: Norto Online Framework

    I have the same issue, with my Windows Vista 32 bit SP2 and Norton Internet Security 2011 Version: 18.5.0.125

    I will pareciate any help to resintall Norton Safety Minder. This is the computer that my kids use.

    Thanks

Kudos0

Re: Problems reinstalling. Error Message: Norto Online Framework

Hi RodrigoC,

I've replied your  private message with the instructions to correct the issue.

Thanks,

Katie

Thanks Katie

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