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Kudos0

Problems with "UNCATAGORIZED" Websites and permissions

My daughter (and therefore myself, since I get an email every time) has been getting constant notifications about websites NFM characterizes as UNCATEGORIZED...I have read other posts on the forum on this subject, none of which really deal with the underlying problem, which seems to be when legitimate sites are being hosted by an IP that falls under this category....that being said, I decided to change her settings to ALLOW this category,,,so I went in and unchecked it...However, IT IS STILL HAPPENING...she gets the popups, I get the emails...WHY? I have gone back in several times to verify that it is unchecked and it appears that it is...WHAT GIVES? This is really becoming a PITA for all concerned....

here is an example:

10/10/11 5:32 PM : Child warned for site category block & did not proceed: http://116.255.146.173/girls-night-wing-devil-costume-p-854.html [Uncategorized] Untested site

Blocked Categories: Uncategorized

You can allow this website in the future, or allow category this site belongs to, or click here for more details about this notification



Replies

Kudos0

Re: Problems with "UNCATAGORIZED" Websites and permissions

So you have selected "Settings", clicked the Child in question and selected Web settings. Changed the setting for "uncategorized" to be unchecked and hit Update Settings?

If you did all that and the client machine has received the policy updates, then it should now not be blocking on uncategorized.

Matt

Kudos0

Re: Problems with "UNCATAGORIZED" Websites and permissions

Matt,

   Yes that is done, and I contiue to experience this problem...here are some further examples from yesterday:

10/12/11 4:01 PM : Blocked Web site visited after warning: http://66.228.114.93/rwi/36/12232/google/?gclid... [Uncategorized] Untested site

Blocked Categories: Uncategorized

Message from child: i want to make a card for fiona

You can allow this website in the future, or allow category this site belongs to, or click here for more details about this notification



10/12/11 3:55 PM : Child warned for site category block & did not proceed: http://96.17.108.71/open/1 [Uncategorized] Untested site

Blocked Categories: Uncategorized

You can allow this website in the future, or allow category this site belongs to, or click here for more details about this notification



10/11/11 3:35 PM : Child warned for site category block & did not proceed: http://ocsp.europeanssl.eu [Uncategorized] Safe site

Blocked Categories: Uncategorized

You can allow this website in the future, or allow category this site belongs to, or click here for more details about this notification



I have about 50 more examples just from yesterday, if you need more....what gives??????

BY THE WAY, THE CATCHPA THING IS INFURIATING...I AM NOW ON MY 15TH ATTEMPT....EVEN WHEN DONE EXACTLY RIGHT IT REJECTS - WTF????

Kudos0

Re: Problems with "UNCATAGORIZED" Websites and permissions

I am not certain what Captcha thing you are referring to.

If you have some time I'd like to take a look at your system, via remote support session.

Please send an email to my email address on your availability. It's located in my profile.

Regards,

Matt

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