• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

This forum thread needs a solution.

Problems updating

I am trying to update my norton internet security yet it keeps telling I have incompatible software and I need to uninstall webroot. I have uninstalled webroot and keep getting this message. How can I update my software?



Re: Problems updating

Hello katierenee87 Did you follow these steps to remove Webroot from your MAC? This software seems to be a pain to completely get rid of. Follow the instructions in the article below and open a ticket with Apple support to completely get this removed. As a side note running more than once AV program on a system is never a good thing, however there are known exceptions that are compatible and work great. Malwarebytes is one of those which is compatible with Norton products.



Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.194 / NSBU / Norton Core v.270 on Android

This thread is closed from further comment. Please visit the forum to start a new thread.