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Kudos0

Product Has Expired

In Jan of 2011, my work laptop automatically renewed NIS.  But since then i have been getting a panel that says "Product Has Expired."  However; I still have 325 days left.  The automatic scan and automatic updates to not work, I have to do those manually.  What can i do to get NIS to work properly?

Replies

Kudos0

Re: Product Has Expired

In Jan of 2011, my work laptop automatically renewed NIS.  But since then i have been getting a panel that says "Product Has Expired."  However; I still have 325 days left.  The automatic scan and automatic updates to not work, I have to do those manually.  What can i do to get NIS to work properly?

Kudos0

Re: Product Has Expired

Hi 4directions,

In the main Norton window click Support > Subscription Status.  If your installed program is not showing the correct subscription information, the Subscription Status Check will update the information and fix the issue.  If it does not, click the "Renew" button at the bottom of the Norton window, enter your Product Key in the space provided and click the small arrow to submit it.

Kudos0

Re: Product Has Expired

Hello 4directions

Please also check to see that the system time and date are correct and that there are no errors connected with time. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Product Has Expired

Thanks, I did that, and it said subscription update complete.  Hope I don't get the window "Product has expired."  I will set my automatic updates and see if they are working now.

Kudos0

Re: Product Has Expired

Thanks, the time is all set properly.

Kudos0

Re: Product Has Expired

Thanks, SendOfJive,

The auto scan and auto update are now working, however; I still get the window that says "Procuct Has Expired."  What can I do to get rid of this annoyance?

Kudos0

Re: Product Has Expired

Hello 4directions

Have you tried entering your key into the renew space ?

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Product Has Expired

floplot,

I tried re-entering the code, and I still get the window Product Has Expired.  What else can I do?

Kudos0

Re: Product Has Expired

Hello 4directions

You mentioned that the laptop automatically renewed itself. What was the version that was previously installed? Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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