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I purchased Norton Antivirus for Mac to install on my iMac adn the installation process required a product key. There is no product key anywhere in the package. There is a 6 digit number on the back of the disk sleeve, but that doesn't work as a product key. Where is the product key supposed to be for the Mac version?
Posted: 18-Jan-2010 | 9:29PM · Permalink
I purchased Norton Antivirus for Mac to install on my iMac adn the installation process required a product key. There is no product key anywhere in the package. There is a 6 digit number on the back of the disk sleeve, but that doesn't work as a product key. Where is the product key supposed to be for the Mac version?
Posted: 19-Jan-2010 | 2:49AM · Permalink
Hi tlettington,
Welcome to Norton Community!!!
Was any previous version of Norton product installed on your Mac?
I would suggest you to use the RemoveSymantecMacFiles utility to remove all the Norton files and then reinstall Norton AntiVirus.
http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080427024142EN
-Vinod
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