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This product is not compatible with this computer's current operating system

Posted: 25-Jan-2022 | 1:03AM · 0 Replies ·

If you are facing such information/question - "Norton doesn't install after starting Download Manager" or "Error: "This product is not compatible with this computer's current operating system..." then what you will have to do? I am sharing all the information along with all the steps, which will be helpful for everyone - 

(1) Norton doesn't install download manager - 

Solution - 

RUN THE NORTON REMOVE AND REINSTALL TOOL

If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.

  1. Download the Norton Remove and Reinstall tool.

    Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.

  2. To open the Downloads window in your browser, press the Ctrl + J key.

  3. Double-click the NRnR icon.

  4. Read the license agreement, and click Agree.

  5. Click Advanced Options.

  6. Click Remove Only.

  7. Click Remove.

  8. Click Restart Now.

    After the computer restarts, follow the on-screen instructions to reinstall your Norton product.

(2) Error: "This product is not compatible with this computer's current operating system..."

CHECK NORTON COMPATIBILITY

The Norton that you want to install is compatible only with the following operating systems:

  • Microsoft Windows 11

  • Microsoft Windows® 10#

  • Microsoft Windows 8/8.1 or later (all versions).

  • Microsoft Windows 7 (all versions) with Service Pack 1 or later

  • Microsoft Windows Vista (all versions) with Service Pack 1 or later*

  • Microsoft Windows XP (32 bit) Home/Professional with Service Pack 3 or later*

*If you are on Windows Vista or Windows XP, your Norton client security software will no longer receive the new product updates that the customers on supported versions of Windows (Windows 10, Windows 8, and Windows 7) will receive.

However, your Norton client security software will continue to receive the latest malware definitions by LiveUpdate, vulnerability updates, and compatibility fixes. Basically, I have faced this error while working on erp transformation. Norton Password Manager browser extension is no longer supported on Windows Vista and Windows XP. For more information, see Norton Maintenance Mode for Windows XP and Windows Vista.

#Norton 360 is compatible with Windows 11/10 in S mode and offers the Norton Security Universal Windows Platform app.

RUN WINDOWS UPDATES

  1. Press the Windows + R keys to open the Run dialogue box.

  2. Type in the following text, and then press Enter.

    wuapp

    If you receive the User Account Control prompt, click Yes or Continue.

  3. In the left pane, click Check for updates.

  4. Follow the on-screen instructions.

Run Windows updates on Windows 11/10

›

RUN THE INSTALLER IN NORMAL MODE

Make sure that you are not running the Norton installer in compatibility mode.

  1. Right-click the Norton install file that you have downloaded and click Properties.

  2. On the Compatibility tab, under Compatibility mode, uncheck Run this program in compatibility mode.

  3. Install Norton.

NEED MORE HELP?

  • Download Norton on your device

  • Compatibility of Norton products with Windows

Hope these questions and solutions will help you properly.

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