• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Product Suggestions.

Passwords disappearing [on an Android device] from NPM having to uninstall the app which shouldn't be done to get the passwords back there is some majors performance issues and bugs that needs to be attended to.

Labels: Online Vault

Replies

Kudos0

Re: Product Suggestions.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Product Suggestions.

When I mentioned passwords had disappeared after logging in when app shows this [on the attached document]

File Attachment: 
Kudos0

Re: Product Suggestions.

Kudos0

Re: Product Suggestions.

Hi @TomWilde83mcfc,

Thanks for reporting in Norton Community Forums. Can you please let us know Norton Password manger app version number installed and Android version? 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Product Suggestions.

Android 9 NPM Version 6.3.0

Kudos0

Re: Product Suggestions.

Thanks @TomWilde83mcfc, I have sent you a private message requesting more details. 

Sunil_GA | Norton Forums Administrator | Symantec Corporation